Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA 52 0.0 169.2 25.6 61.54
2 MYDUKUR 11 0.24 70.08 22.25 63.64
3 PRODDATUR 26 0.72 289.92 78.24 26.92
4 PULIVENDULA 12 0.72 739.68 166.44 16.67
5 RAJAMPET 20 6.96 152.64 55.25 30.00
6 RAYACHOTY 17 2.88 163.2 56.75 41.18
Total 138 0.0 739.68 55.63 44.20