Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA 41 0.24 29.28 11.05 90.24
2 MYDUKUR 9 1.2 21.36 11.47 100.00
3 PRODDATUR 16 0.96 21.36 11.7 100.00
4 PULIVENDULA 12 2.16 24.0 17.18 91.67
5 RAJAMPET 19 0.96 26.16 16.99 84.21
6 RAYACHOTY 21 0.48 23.76 14.94 100.00
Total 118 0.24 29.28 13.44 93.22