Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA 33 0.24 25.2 12.25 93.94
2 MYDUKUR 9 0.24 41.28 14.64 88.89
3 PRODDATUR 13 2.4 21.6 11.82 100.00
4 PULIVENDULA 2 20.16 21.36 20.76 100.00
5 RAJAMPET 13 0.0 22.56 15.21 100.00
6 RAYACHOTY 11 0.96 22.8 15.05 100.00
Total 81 0.0 41.28 13.51 96.30