Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA 41 1.44 24.72 13.79 97.56
2 MYDUKUR 10 1.2 23.52 14.04 100.00
3 PRODDATUR 14 1.68 94.56 22.65 85.71
4 PULIVENDULA 2 1.92 19.68 10.8 100.00
5 RAJAMPET 12 5.52 23.52 18.58 100.00
6 RAYACHOTY 9 2.64 22.8 16.59 100.00
Total 88 1.2 94.56 16.1 96.59