Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 CHITVEL 2 35.52 120.72 78.12 0.00
2 KODUR OPERATION 3 19.2 68.4 45.6 33.33
3 SS KODUR 4 19.92 152.64 69.66 50.00
Total 9 19.2 152.64 63.52 33.33