Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KODUR 9 19.2 152.64 63.52 33.33
2 RAJAMPET 5 6.96 81.12 37.87 40.00
3 VONTIMITTA 6 23.28 109.2 57.32 16.67
Total 52 0.0 169.2 25.6 61.54