Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KODUR 6 15.12 22.56 19.76 100.00
2 RAJAMPET 8 0.96 26.16 17.82 75.00
3 VONTIMITTA 5 1.68 24.0 12.34 80.00
Total 41 0.24 29.28 11.05 90.24