Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 LINGALA 2 15.84 21.36 18.6 100.00
2 PULIVENDULA(RURALS) 2 19.2 21.36 20.28 100.00
3 PULIVENDULA(TOWN) 5 2.16 24.0 15.7 80.00
Total 9 2.16 24.0 17.36 88.89