Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 JAMMALAMADUGU 6 21.12 90.96 63.36 16.67
2 PRODDATUR 12 6.24 170.16 58.34 41.67
3 PRODDATUR RURALS 2 0.72 117.84 59.28 50.00
4 YERRAGUNTLA 6 47.04 289.92 139.24 0.00
Total 52 0.0 169.2 25.6 61.54