Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BADVEL 2 2.4 38.88 20.64 50.00
2 MYDUKUR 7 0.24 70.08 21.15 71.43
3 PORUMAMILLA OCC 2 4.8 50.64 27.72 50.00
Total 52 0.0 169.2 25.6 61.54