Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BADVEL 1 15.36 15.36 15.36 100.00
2 MYDUKUR 6 1.2 21.36 8.84 100.00
3 PORUMAMILLA OCC 2 16.56 18.24 17.4 100.00
Total 41 0.24 29.28 11.05 90.24