Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BADVEL 3 3.12 23.52 14.08 100.00
2 MYDUKUR 5 2.4 23.52 16.27 100.00
3 PORUMAMILLA OCC 2 1.2 15.6 8.4 100.00
Total 41 1.44 24.72 13.79 97.56