Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA OCC1 11 13.2 169.2 55.94 36.36
2 KADAPA OCC2 2 13.44 19.44 16.44 100.00
3 KADAPA OPERATION 1 25 0.0 48.24 7.08 92.00
4 KADAPA OPERATION 2 14 1.92 82.8 36.12 21.43
Total 52 0.0 169.2 25.6 61.54