Resolution of Billing complaints in APSPDCL where no additional information is required January-2022 To March-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA OCC1 7 1.85 19.57 9.98 100.00
2 KADAPA OPERATION 1 10 0.63 24.17 11.46 90.00
3 KADAPA OPERATION 2 7 0.9 59.37 18.84 71.43
Total 24 0.63 59.37 13.18 87.50