Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA EAST 4 6.24 23.04 17.34 100.00
2 KADAPA NORTH 3 2.64 29.28 13.68 66.67
3 NGO COLONY 5 1.2 15.6 8.4 100.00
Total 12 1.2 29.28 12.7 91.67