Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Section Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 BALAJI NAGAR 3 1.92 13.44 7.76 100.00
2 KADAPA SOUTH 4 0.24 24.24 16.32 75.00
3 KADAPA WEST 5 1.44 7.2 2.78 100.00
4 SAIPET 4 1.2 3.6 2.28 100.00
Total 16 0.24 24.24 6.97 93.75