Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA OCC1 13 0.72 27.84 14.53 84.62
2 KADAPA OPERATION 1 16 0.24 24.24 6.97 93.75
3 KADAPA OPERATION 2 12 1.2 29.28 12.7 91.67
Total 41 0.24 29.28 11.05 90.24