Resolution of Billing complaints in APSPDCL where no additional information is required April-2022 To June-2022
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA OCC1 2 0.87 18.33 9.6 100.00
2 KADAPA OPERATION 1 13 0.12 35.02 10.63 92.31
3 KADAPA OPERATION 2 19 0.57 23.11 10.86 100.00
Total 34 0.12 35.02 10.7 97.06