Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA OCC1 7 0.24 25.2 18.34 71.43
2 KADAPA OCC2 2 11.76 12.48 12.12 100.00
3 KADAPA OPERATION 1 10 0.48 11.04 4.44 100.00
4 KADAPA OPERATION 2 14 1.2 21.6 14.79 100.00
Total 33 0.24 25.2 12.25 93.94