Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADAPA OCC1 9 5.52 22.08 13.17 100.00
2 KADAPA OCC2 1 22.8 22.8 22.8 100.00
3 KADAPA OPERATION 1 18 1.44 24.72 12.12 94.44
4 KADAPA OPERATION 2 13 1.68 22.08 15.82 100.00
Total 41 1.44 24.72 13.79 97.56