Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTHAPUR 127 0.48 69.36 15.4 86.61
2 GOOTY 45 1.68 193.2 53.03 35.56
3 HINDUPUR 32 0.48 411.84 67.96 46.88
4 KADIRI 30 2.4 190.32 36.38 53.33
5 KALYANDURG 13 16.8 454.56 160.93 15.38
Total 247 0.48 454.56 39.27 64.37