Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTHAPUR 37 0.24 23.76 9.28 100.00
2 GOOTY 15 2.4 24.72 15.84 93.33
3 HINDUPUR 13 6.24 21.36 16.54 100.00
4 KADIRI 25 0.72 30.72 17.04 88.00
5 KALYANDURG 8 5.76 24.96 18.6 87.50
Total 98 0.24 30.72 13.99 94.90