Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTHAPUR 45 1.2 108.72 18.19 91.11
2 GOOTY 19 1.92 23.76 16.35 100.00
3 HINDUPUR 13 7.68 44.4 23.96 84.62
4 KADIRI 21 3.12 23.52 15.89 100.00
5 KALYANDURG 9 6.24 32.4 20.37 88.89
Total 107 1.2 108.72 18.29 93.46