Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KALYANDURG HQ 4 5.76 23.52 17.1 100.00
2 RAYADURG 3 16.32 24.96 21.68 66.67
3 URAVAKONDA 1 15.36 15.36 15.36 100.00
Total 37 0.24 23.76 9.28 100.00