Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KALYANDURG HQ 1 28.56 28.56 28.56 0.00
2 RAYADURG 2 1.68 16.08 8.88 100.00
3 URAVAKONDA 4 10.32 19.92 16.44 100.00
Total 43 0.24 39.12 12.74 93.02