Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KALYANDURG HQ 3 6.24 32.4 20.0 66.67
2 KALYANDURG RURALS 2 10.08 23.52 16.8 100.00
3 RAYADURG 3 21.36 23.52 22.8 100.00
4 URAVAKONDA 1 21.36 21.36 21.36 100.00
Total 45 1.2 108.72 18.19 91.11