Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 KADIRI TOWN 7 4.8 22.08 17.38 100.00
2 KADIRIEAST 1 6.24 6.24 6.24 100.00
3 KADIRIWEST(R) 2 21.36 22.08 21.72 100.00
4 PUTTAPARTHY 11 3.12 23.52 14.75 100.00
Total 45 1.2 108.72 18.19 91.11