Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 HINDUPUR 17 0.48 411.84 70.36 64.71
2 HINDUPUR RURALS 4 6.24 185.04 61.26 50.00
3 MADAKASIRA 6 11.28 171.84 74.56 16.67
4 PENUKONDA 5 12.72 71.52 57.26 20.00
Total 127 0.48 69.36 15.4 86.61