Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 HINDUPUR 6 6.24 18.96 15.28 100.00
2 HINDUPUR RURALS 2 20.16 21.36 20.76 100.00
3 MADAKASIRA 1 15.12 15.12 15.12 100.00
4 PENUKONDA 4 11.28 21.12 16.68 100.00
Total 37 0.24 23.76 9.28 100.00