Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 HINDUPUR 9 7.68 44.4 24.96 77.78
2 HINDUPUR RURALS 2 22.08 22.08 22.08 100.00
3 MADAKASIRA 1 21.36 21.36 21.36 100.00
4 PENUKONDA 1 21.36 21.36 21.36 100.00
Total 45 1.2 108.72 18.19 91.11