Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 GOOTY 5 17.28 123.12 45.17 60.00
2 GUNTAKAL 10 11.28 193.2 72.74 30.00
3 TADIPATRI 26 1.68 170.88 50.57 30.77
4 TADIPATRI-CCO 4 1.92 75.84 29.64 50.00
Total 127 0.48 69.36 15.4 86.61