Resolution of Billing complaints in APSPDCL where no additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 GOOTY 4 12.48 23.76 17.94 100.00
2 GUNTAKAL 7 2.4 19.92 11.62 100.00
3 TADIPATRI 3 16.32 24.72 21.12 66.67
4 TADIPATRI-CCO 1 21.12 21.12 21.12 100.00
Total 37 0.24 23.76 9.28 100.00