Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 GOOTY 8 1.92 23.04 16.32 100.00
2 GUNTAKAL 5 6.24 21.36 15.17 100.00
3 TADIPATRI 5 6.48 23.76 16.56 100.00
4 TADIPATRI-CCO 1 21.36 21.36 21.36 100.00
Total 45 1.2 108.72 18.19 91.11