Resolution of Billing complaints in APSPDCL where no additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTAPUR-II 46 0.96 47.28 15.87 84.78
2 ANANTHAPUR 27 1.92 62.4 18.96 77.78
3 ANANTHAPUR(E) 7 0.96 68.64 16.87 85.71
4 ANANTHAPUR(W) 7 4.32 38.64 16.8 71.43
5 DHARMAVARAM 40 0.48 69.36 11.95 97.50
Total 127 0.48 69.36 15.4 86.61