Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2021 To Jun-2021
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTAPUR-II 22 0.24 23.76 10.05 100.00
2 ANANTHAPUR 9 4.08 39.12 15.09 88.89
3 ANANTHAPUR(E) 3 0.72 19.44 9.36 100.00
4 ANANTHAPUR(W) 2 19.68 37.44 28.56 50.00
5 DHARMAVARAM 7 0.24 24.96 15.12 85.71
Total 43 0.24 39.12 12.74 93.02