Resolution of Billing complaints in APSPDCL where no additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Hrs) Max Duration(Hrs) Average Duration(Hrs) Complaints Resolved(%)
1 ANANTAPUR-II 17 1.44 108.72 24.72 82.35
2 ANANTHAPUR 16 4.08 39.36 15.66 93.75
3 ANANTHAPUR(E) 3 11.76 22.08 15.28 100.00
4 ANANTHAPUR(W) 1 15.6 15.6 15.6 100.00
5 DHARMAVARAM 8 1.2 21.36 10.77 100.00
Total 45 1.2 108.72 18.19 91.11