Resolution of Billing complaints in APSPDCL where additional information is required October-2022 To December-2022
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 RENIGUNTA 1 0.27 0.27 0.27 100.00
2 TIRUPATI CCO 16 0.03 1.2 0.34 100.00
3 TIRUPATI OPERATION1 10 0.02 13.14 2.24 80.00
4 TIRUPATI OPERATION2 25 0.01 4.42 0.72 100.00
Total 52 0.01 13.14 0.89 96.15