Resolution of Billing complaints in APSPDCL where additional information is required July-2021 To September-2021
# Section Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 OPN SUBSTATION-TPT 6 0.02 2.77 0.85 100.00
2 TIRUCHANUR CCO 5 0.23 1.74 1.0 100.00
3 TIRUPATI RURALS II 4 0.75 1.61 1.09 100.00
4 TIRUPATI SOUTH 2 1.03 12.17 6.6 50.00
Total 17 0.02 12.17 1.63 94.12