Resolution of Billing complaints in APSPDCL where additional information is required July-2021 To September-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 RENIGUNTA 4 0.09 10.69 3.73 75.00
2 TIRUPATI CCO 17 0.02 12.17 1.63 94.12
3 TIRUPATI OPERATION1 14 0.0 2.69 0.92 100.00
4 TIRUPATI OPERATION2 33 0.02 9.19 1.36 96.97
Total 68 0.0 12.17 1.48 95.59