Resolution of Billing complaints in APSPDCL where additional information is required January-2022 To March-2022
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 TIRUPATI CCO 15 0.01 12.65 2.29 86.67
2 TIRUPATI OPERATION1 6 0.15 9.05 3.54 83.33
3 TIRUPATI OPERATION2 8 0.0 1.6 0.28 100.00
Total 29 0.0 12.65 1.99 89.66