Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 RENIGUNTA 5 0.02 3.44 1.48 100.00
2 TIRUPATI CCO 17 0.03 1.39 0.55 100.00
3 TIRUPATI OPERATION1 13 0.02 0.78 0.25 100.00
4 TIRUPATI OPERATION2 22 0.0 7.28 1.71 95.45
Total 57 0.0 7.28 1.01 98.25