Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 RENIGUNTA 28 0.11 4.38 1.4 100.00
2 TIRUPATI CCO 139 0.09 12.24 2.24 92.81
3 TIRUPATI OPERATION1 71 0.07 4.56 1.18 100.00
4 TIRUPATI OPERATION2 187 0.08 10.37 2.05 96.79
Total 425 0.07 12.24 1.93 96.24