Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 CHANDRAGIRI 3 0.16 1.02 0.45 100.00
2 PAKALA 9 0.82 5.01 2.24 100.00
3 SRIKALAHASTI OPERATION 12 0.07 7.87 1.89 91.67
4 SRIKALAHASTI RURAL 3 0.35 3.43 1.65 100.00
Total 27 0.07 7.87 1.82 96.30