Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 KARVETINAGAR CCO 13 0.66 20.74 4.48 84.62
2 NAGALAPURAM OPERATION 42 0.06 9.66 2.28 97.62
3 NAGARI 26 0.07 8.71 2.27 92.31
4 PUTTUR OPERATION 48 0.12 24.93 5.21 83.33
Total 129 0.06 24.93 3.59 89.92