Resolution of Billing complaints in APSPDCL where additional information is required October-2021 To December-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 MADANAPALLI OPERATION 3 0.78 0.94 0.86 100.00
2 MULAKALACHERVU 1 2.99 2.99 2.99 100.00
3 PUNGANUR CCO 2 0.18 2.81 1.5 100.00
4 RURAL-MADANAPALLI 3 1.89 7.9 5.62 100.00
Total 9 0.18 7.9 2.82 100.00