Resolution of Billing complaints in APSPDCL where additional information is required Oct-2020 To Dec-2020
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 MADANAPALLI OPERATION 14 0.09 2.74 0.84 100.00
2 MULAKALACHERVU 3 1.34 15.78 6.95 66.67
3 PUNGANUR CCO 2 1.5 10.28 5.89 50.00
4 RURAL-MADANAPALLI 7 0.12 8.32 2.85 71.43
Total 26 0.09 15.78 2.47 84.62