Resolution of Billing complaints in APSPDCL where additional information is required July-2021 To September-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 MADANAPALLI OPERATION 7 0.19 1.29 0.69 100.00
2 MULAKALACHERVU 5 0.15 8.7 2.62 80.00
3 PUNGANUR CCO 10 0.23 6.13 2.19 100.00
4 RURAL-MADANAPALLI 3 1.67 11.12 5.87 66.67
Total 25 0.15 11.12 2.3 92.00