Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 MADANAPALLI OPERATION 8 0.37 3.03 1.48 100.00
2 MULAKALACHERVU 2 2.07 6.72 4.39 100.00
3 PUNGANUR CCO 7 0.04 3.17 1.43 100.00
4 RURAL-MADANAPALLI 6 0.83 4.1 1.76 100.00
Total 23 0.04 6.72 1.79 100.00