Resolution of Billing complaints in APSPDCL where additional information is required Apr-2020 To Sep-2020
# Sub-Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 MADANAPALLI OPERATION 92 0.06 25.02 1.53 97.83
2 MULAKALACHERVU 17 0.68 7.9 2.91 88.24
3 PUNGANUR CCO 34 0.19 21.03 3.29 88.24
4 RURAL-MADANAPALLI 23 0.23 12.72 3.46 91.30
Total 166 0.06 25.02 2.3 93.98