Resolution of Billing complaints in APSPDCL where additional information is required Jan-2021 To Mar-2021
# Division Number of Complaints Min Duration(Days) Max Duration(Days) Average Duration(Days) Complaints Resolved(%)
1 ATMAKURU 7 0.01 7.33 2.14 85.71
2 GUDUR 23 0.35 12.53 5.15 69.57
3 KAVALI 51 0.03 10.69 2.38 94.12
4 NAIDUPETA 14 0.04 2.99 0.86 100.00
5 NELLORE RURALS 21 0.01 6.32 1.04 100.00
6 NELLORE TOWN 37 0.01 11.7 0.95 97.30
Total 153 0.01 12.53 2.12 92.16